1111k FAQ — Common Questions & Detailed Answers

No. Under 1111k's rules, each person is allowed only one account. If multiple accounts are found belonging to the same individual, all of them may be permanently closed and any funds held in those accounts may be forfeited. Stick to a single account and enjoy all the benefits it has to offer.

KYC (Know Your Customer) is the identity verification process. You must complete KYC before you can make withdrawals at 1111k. You will need to provide one of the following documents:

• National ID Card (NID)
• Passport
• Driving Licence

Verification is typically completed within 24 hours of uploading your documents. Once KYC is approved, you will receive a confirmation via email or SMS.

You can update your name, address, and contact details from Profile Settings after logging in. To change your registered mobile number or email, you'll need to contact our support team and verify your identity. These details cannot be changed directly for security reasons.

1111k supports all popular payment methods in Bangladesh:

• Mobile Banking: Mobile Pay, Nagad, Rocket, Upay
• Bank Transfer: All major banks including Dutch-Bangla, BRAC, and Islami Bank
• Crypto: USDT (TRC20/ERC20)

Deposits are usually instant. However, network or bank server issues can occasionally cause a delay of 5–15 minutes. If more than 30 minutes have passed, grab a screenshot or transaction ID of the payment and send it to us via live chat or at support@1111k.bet. We'll resolve it promptly.

Deposit limits depend on your chosen payment method and account level. Standard members can deposit up to ৳5,00,000 per day. VIP members enjoy higher limits. For specific details, VIP Page See details or contact our support team.

Withdrawal times vary by method:

• Mobile Pay / Nagad / Rocket: 15 minutes to 1 hour
• Bank Transfer: 2–24 hours (on bank business days)
• Crypto: 1–3 hours

The minimum withdrawal amount is ৳500, with a daily maximum of ৳2,00,000. VIP members enjoy significantly higher daily withdrawal limits. Please note that winnings from bonuses are subject to wagering requirements before they can be withdrawn.

Withdrawals are typically cancelled due to incorrect account details, incomplete KYC verification, or unmet wagering requirements. Contact us via email or live chat to find out the reason. Resubmitting with the correct information will speed up processing. Any cancelled withdrawal amount is automatically returned to your wallet.

After registering on 1111k, a 100% welcome bonus is automatically credited on your first deposit. For example, deposit ৳1,000 and you'll start playing with ৳2,000.

A wagering requirement means you need to place a certain amount in bets before withdrawing bonus funds. For example, with a 10x wagering requirement on a ৳500 bonus, you would need to bet a total of ৳5,000. Requirements may vary by bonus — Promotions page View details.

Yes, 1111k has a referral program. When a friend registers using your referral code and makes their first deposit, you earn a special bonus. The more friends you refer, the bigger your bonus. You can find your referral code in your profile settings.

Cashback is calculated based on your net losses each day. If you end the day with a net loss on your bets, a percentage of that amount will be credited to your account as cashback the following morning. Your cashback rate ranges from 5% to 20% depending on your VIP level.

Live betting lets you place bets on a match as it's happening in real time. Odds shift as the game progresses. After logging in, go to the Sports section and select the "Live" tab. Choose your preferred event, check the odds, enter your stake, and confirm your bet.

If a match is cancelled or does not finish within the scheduled time, all bets on that match are generally voided and stakes are refunded in full. In certain cases, partial results may be counted according to the match rules. For more details, Terms & Conditions See on the page.

Yes, 1111k allows you to combine multiple matches into a combo bet. While the odds of winning decrease, the odds multiply — meaning the payout can be much higher if you win. Adding multiple selections to your bet slip will automatically bring up the combo option. You can combine up to 20 events in a single combo.

Yes, 1111k uses full SSL encryption to keep your data and transactions secure. The platform holds an international licence and undergoes regular security audits. Your personal and financial information is never shared with third parties.

1. Log in and go to Profile Settings
2. Go to the "Security" section and look for "Two-Factor Authentication"
3. Click the "Activate" button
4. Confirm with the OTP sent to your mobile
5. You will be required to enter a password along with an OTP each time you log in